- Listens well, and works with clients to understand the entire situation
for which they need help before turning the situation into
a costly legal “case”
- Recommends the use of other professionals
if their expertise can help a client to solve a problem cost effectively
- Helps clients recognize and clearly define their uppermost objectives
and the outcomes that will serve their best interests even
after
the crisis has passed
- Speaks to clients in plain English and interprets legal jargon
that relates to their situation all along the way
- At the outset of dealing
with opposing counsel, gives him or her or them good reason to work
in a spirit of mutual
professional respect
- Works with opposing counsel to find common ground
so conflicts
may be resolved efficiently, without the
stresses of costly litigation if at all
possible
- Avoids unnecessary technical procedures and accomplishes
tasks as efficiently as possible
without involving unnecessary personnel
- Has a consistent track record
of successful conflict resolution without litigation
- Is a counselor,
negotiator, conciliator and peacemaker first, and a court warrior
only as a last resort
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